At AB Outdoor Solutions, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services.
Section 01
Information We Collect
We collect the following categories of information:
- Personal Data: Your name, email address, phone number, and service address.
- Billing Data: Payment information processed securely through third-party payment providers. We do not store full card details.
- Technical Data: IP addresses, browser type, device information, and general usage patterns when you visit our website.
- Communication Data: Messages, quote requests, and form submissions you send to us.
Section 02
How We Use Your Data
We use your data to provide exterior cleaning services, respond to inquiries, schedule appointments, and send service-related communications. We do not sell your data.
- To process and fulfill your service requests
- To send appointment confirmations, reminders, and follow-ups
- To respond to questions and support requests
- To improve our website and service offerings
- To comply with applicable legal obligations
Section 03
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience and improve our services. Cookies help us understand how visitors use our website so we can make it better.
You may disable cookies at any time through your browser settings. Please note that disabling cookies may affect some functionality of our website.
Section 04
Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.
This includes industry-standard protections such as encrypted data storage, secure cloud infrastructure, and access controls. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
Section 05
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share data only in the following limited circumstances:
- With service providers who assist us in operating our business (e.g., scheduling, payment processing), under strict confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of AB Outdoor Solutions or its customers
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including aggregators and providers of text message services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services such as customer service is permitted.
Section 06
Your Rights
You have the right to access, correct, delete, or export the personal data we hold about you. To make a request, please contact us at the information below.
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Opt-Out: Unsubscribe from marketing communications at any time
Section 07
Third-Party Tools
We use integrated platforms for scheduling, customer communication, advertising, and business automation. These tools may process limited client data securely on our behalf and are subject to their own privacy policies.
We only use reputable, industry-standard platforms and require that any third-party service providers maintain appropriate data protection standards.
Section 08
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Section 09
Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: